Ares Beauty – Frequently Asked Questions (FAQ)

General Questions

1. What is Ares Beauty?
   Ares Beauty is a premium beauty and skincare brand offering high-performance products formulated with quality ingredients to enhance your natural beauty.

2. Where are Ares Beauty products made?
   Our products are proudly formulated and manufactured in the USA, adhering to strict safety and quality standards.

3. Are your products cruelty-free?
   Yes! All Ares Beauty products are 100% cruelty-free. We never test on animals, and we work only with suppliers who share our values.

4. Are your products vegan?
   Many of our products are vegan. Look for the “Vegan” label on the product page or filter using the “Vegan” option in our shop.

5. Do you use clean or natural ingredients?
   Yes, we prioritize clean, skin-friendly ingredients that are safe and effective. Our formulas avoid sulfates, parabens, and other harmful additives.

Product & Usage

6. What skin types are your products suitable for?
   We offer solutions for all skin types—dry, oily, combination, sensitive, and acne-prone. Product pages specify which types each product is best suited for.

7. How do I know which products are right for me?
   Use our Skincare Quiz or reach out to our customer service team for personalized product recommendations based on your needs.

8. Can I use your products if I have sensitive skin?
   Absolutely! We have several products specifically formulated for sensitive skin. Always patch test before full use.

9. Are your products safe to use during pregnancy or breastfeeding?
   While many of our ingredients are considered safe, we recommend consulting your healthcare provider before using any new skincare during pregnancy or breastfeeding.

10. How long will it take to see results?
    Results vary by product and skin type, but most users notice improvements within 2–4 weeks of consistent use.

Ordering & Shipping

11. How can I place an order?
    Orders can be placed directly through our website at www.aresbeauty.com. Simply add your products to the cart and check out.

12. Do you ship internationally?
    Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary by location.

13. How long does shipping take?
    Standard domestic shipping usually takes 3–7 business days. International orders may take 7–21 business days depending on the destination.

14. Can I track my order?
    Yes. Once your order ships, you will receive an email with a tracking number to follow your package.

15. What if my order is delayed or missing?
    Please contact our support team at [info@aresbeauty.com] with your order number, and we’ll be happy to help resolve the issue.

Returns & Support

16. What is your return policy?
    We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us to initiate a return or exchange.

17. Do you offer refunds?
    Yes, eligible returns will be refunded to your original payment method once the item is received and inspected.

18. Can I cancel or change my order?
    If your order hasn’t shipped yet, we may be able to cancel or modify it. Contact us as soon as possible at [support@aresbeauty.com].

Promotions & Rewards

19. Do you offer discounts or promo codes?
    Yes! Subscribe to our newsletter for exclusive offers, early access to sales, and promo codes.

20. Is there a rewards or referral program?
    No. Not available right now.